Customer Satisfaction is our number 1 priority!!!
Prior to us starting your job, let us know if you have any questions.
Payment Terms
A 3% convenience fee for credit card use will be added to the transaction total.
Checks, Zelle & Venmo Accepted.
A 2% fee for Venmo & PayPal will be added to the transaction total.
Minimum Trip Charge: We are a Lake Havasu based company. Out of town work will be considered on a case by case basis. Additional Cost: $99/Hour for travel time + $1/mile (round-trip).
TERMS & CONDITIONS
All Products
Fabrication & installation tolerances will be within (+/- 1/4”) of the window being covered, customer supplied dimensions, or the window screen jamb.
Screening repairs (customer supplied window frames / sliders) & stucco installs: We do NOT repair any sliding door hardware & are NOT responsible in the event of damage.
Sliding screen doors have all powder coated hardware, except for the wheel adjustment screws, which are a standard silver finish.
Solar Screens
Solar screens will be hard mounted to existing window frame to minimize fabric luffing and frame bowing, unless alternate method is agreed upon.
Existing window frames may be visible after installation (due to frame bowing, fabrication tolerances, & existing window frame installation).
Solar screens might have “Bubbles / Luffing” (up to 1" along the full perimeter, depending on screen size) & may have fabric inconsistencies as it is manmade.
Gaps between existing window frames will exist after installation and can be minimized by installing weather-stripping for $25 / window.
Additional services: Installation fasteners can be color matched to frames for $10/window & exterior window cleaning is available for $25/window.
Additional Notes
2nd story or screen installation or installations requiring a ladder is available for $25 (per window) and barrel clips may be used for safety reasons to retain the screens on installation.
Minor material damage may occur during the fabrication process (not warranted), but remaining installation is warranted for 30 days.
Mobile Screen & Shade will not be responsible for 3rd party window warranty issues / claims due to any MSS screen installation.
Invoice payment acknowledges customer satisfaction of the work accomplished & NO REFUNDS will be provided after payment has been received.
Your agreement to proceed with the job acknowledges acceptance of the above terms and conditions.